Along the busiest tourist streets in the centre of Scotland's heritage-rich city centre stands a giant structure of scaffolding.
For half a decade, the establishment on the intersection of a key historic street and George IV Bridge has been a plastic-wrapped eyesore.
Visitors find no available accommodations, walkers are funneled through tight corridors, and commercial tenants have abandoned the building.
Remedial work commenced in 2020 and was originally estimated to last a brief duration, but now exasperated residents have been told the scaffolding could remain until 2027.
The main contractor, the lead company, says it will be "near the finish" of 2026 before the initial parts of the structure can be taken down.
A local authority figure Jane Meagher has described it as a "negative feature" on the area, while heritage campaigners say the work is "highly inconvenient".
What is transpiring with this notoriously protracted project?
The establishment with 136 rooms was constructed on the site of the former local government offices in 2009.
Estimates from when it first opened under the a fashion-branded banner, put the build cost at about thirty million pounds.
Remedial efforts began soon after the start of the coronavirus outbreak with the hotel itself not accepting visitors since 2022.
Part of the road and a sizable stretch of sidewalk leading up to the intersection of the tourist drag have been closed off by the project.
People on foot going to and from the an adjacent district and a neighboring street have been compelled one after another into a narrow, covered walkway.
An eatery a well-known restaurant departed from the building and moved to St Andrews in Fife in 2024.
In a comment, its operators said construction activity had compelled them to alter the restaurant's look, adding that "patrons merited more".
It is also home to restaurant chain a pizza restaurant – which has placed large banners on the scaffold to inform customers it is still open.
An communication to the council's transport and environment committee in the start of the year suggested that the process of "revealing" the façade would begin in February, with a full removal by the close of the year.
But the contractor has said that is incorrect, referencing "highly complicated" structural challenges for the setback.
"We project starting to remove parts of the scaffold near the finish of 2026, with further improvements continuing thereafter," a statement read.
"We are collaborating closely with everyone involved to ensure we provide an enhanced site for the local area."
A conservation official, lead of preservation association the a local association, said the work had reinforced the city's reputation of being "protracted" for construction projects.
She said those working on the project had a "obligation to the public" to reduce disruption and should incorporate the work into the city's design.
She said: "It renders the pedestrian experience in that section very hard.
"I don't understand why there is not some attempt to bring it into the urban landscape or create something more aesthetic and innovative."
A project spokesperson said work on "ideas to aesthetically improve the site" was in progress.
They continued: "We acknowledge the irritations felt by nearby inhabitants and businesses.
"This has been a long and drawn-out process, demonstrating the difficulty and magnitude of the remedial work required, however we are dedicated to finishing this necessary work as soon as is practicable."
The council leader said the council would "maintain pressure" on those accountable to complete the project.
She said: "This structure has been a blight for years, and I echo the frustration of residents and area enterprises over these ongoing postponements.
"That said, I also recognize that the contractor has a responsibility to make the building structurally sound and that this remediation has proved to be hugely complex."
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